Everything you need to know

Futurobots is the world's first robot rental marketplace — and the only platform purpose-built for renting advanced humanoid robots and robot dogs on flexible rental terms. With 1,370+ customers served across 65+ countries, we have built the infrastructure, network, and process to make robot rental accessible, protected, and fully supported from day one.

Futurobots does not own the robots in our catalog. We work exclusively with a verified network of manufacturers, distributors, and certified robot operators who own and maintain the units. Our role is to manage the entire rental process — reservation, agreement, coordination, delivery, and support — so you get a seamless, professional experience from start to finish.

We specialise in the two most impactful categories of advanced robotics available today: humanoid robots — bipedal robots that walk, interact, and operate in human environments — and robot dogs, which are four-legged robots capable of navigating complex terrain and performing dynamic tasks. Both categories are available in multiple models to match your use case and budget.

Our 1,370+ customers span a wide range of industries and goals. Event producers, global marketing agencies, universities, research institutions, content creators, technology brands, retail companies, and private clients all rent through Futurobots. If advanced robotics has a role in your project, Futurobots is where you start.

We deliver worldwide through a local supplier network. Futurobots is a marketplace — we don't own the robots ourselves. We work with a verified network of suppliers, distributors, and certified Robotics Specialists in every country we serve. When you book, we source your robot from a certified supplier in your country — or, within Europe, from a neighboring EU country with open borders. No international shipping. No customs. No import fees. Confirm availability for your specific location during the booking review.

From a certified supplier in your country. In Europe, where borders are open and there's no customs, your robot may be sourced from a neighboring EU country — but it's still a local, road-based delivery, not international freight. An Italian customer gets a robot from an Italian supplier or a neighboring EU country. A UK customer gets a UK supplier. A US customer gets a US supplier. A Brazilian customer gets a Brazilian or regional supplier. Your booking coordinator confirms the logistics when your reservation is processed.

The process is designed to be fast, transparent, and fully guided:

1. Browse the catalog and select the robot that fits your project and budget.
2. Enter your dates, country, and delivery details, then pay securely by card.
3. Your booking is confirmed instantly and we email your confirmation right away.
4. The robot arrives on your scheduled delivery day with a free Hands-On Training Session (3 hours).

Yes. You pay securely by card at the time of booking, and your booking is confirmed instantly — there's no waiting and no separate step. Payment is handled on a secure checkout; Futurobots never sees or stores your card number.

Yes. As soon as your card payment goes through, your booking is confirmed instantly and you receive a confirmation by email.

Yes. Availability shown on the website reflects live inventory. When you reserve a slot, it is immediately held for you. We recommend reserving as soon as you are ready — popular models and dates fill quickly.

We recommend booking at least two to four weeks ahead, particularly for events, high-demand robots, or specific delivery windows. That said, we have successfully fulfilled urgent requests for customers with tighter timelines.

Rentals from 7 days. Longer custom terms are available on request. Daily rates decrease with longer commitments, making extended rentals significantly more cost-effective.

Every robot page shows the rental price clearly, broken down by term length. Any applicable delivery costs and optional Protection Plans are shown separately during the reservation flow — no hidden fees, no last-minute additions.

Your rental period begins on the date the robot is delivered to your location.

Once — at the time of booking. You pay the full rental for your chosen dates securely by card when you book, and your booking is confirmed instantly. There are no recurring or surprise charges.

You pay by card on a secure checkout at the time of booking. We accept Visa, Mastercard, American Express, and Discover, in US dollars, British pounds, Canadian dollars, Euros, or Australian dollars depending on your region.

No. Card payments are handled by a secure third-party payment processor. Futurobots never sees, receives, or stores your card number.

The full rental for your chosen dates, plus a refundable security deposit, in a single payment. The deposit is returned to your card after the robot is collected (typically around 10 days after collection). You see the rental, the deposit, and the total clearly before you pay.

Yes. The security deposit is fully refundable. It is returned to the same card you paid with after the robot is collected and checked, typically around 10 days after collection. The exact deposit amount is shown to you at checkout before you pay.

Protection Plans are optional coverage add-ons that reduce your financial liability in the event of accidental damage during approved use. They are designed to give you confidence to use the robot freely, knowing that covered incidents will not result in large unexpected costs.

Standard Protection is included at no extra cost with every rental. It reduces your liability for covered accidental damage during approved use. Standard exclusions apply, including intentional damage, theft, and misuse.

The Full Protection Plan is our premium coverage tier. It significantly lowers your personal liability for accidental damage compared to Standard, making it the preferred choice for public events, content shoots, and high-footfall environments where the risk of accidental contact is higher.

The Full Protection Plan covers the broadest range of accidental damage scenarios available through Futurobots. It does not cover intentional damage, theft, unauthorised modification, misuse, or prohibited use. The full scope of coverage is disclosed clearly on the robot page and in the rental agreement — no surprises.

Full terms, coverage scope, and exclusions for each Protection Plan are available on the robot product page, during the reservation flow, and within your rental agreement. Everything is disclosed before you confirm.

Once your booking is fully activated, our team schedules delivery for your confirmed week and coordinates all logistics. You will receive updates throughout the process. On delivery day, the robot arrives prepared and ready for use — no assembly required.

Delivery and collection terms depend on the robot model, your country, and your logistics arrangement. These terms are clearly confirmed in your booking before activation. Where free delivery is included, it is stated explicitly on the robot page.

We work closely with you to accommodate your preferred delivery window. Final scheduling depends on local logistics and availability, but our team makes every effort to align delivery with your project timeline.

Ensure that a responsible adult is available to receive the robot, your delivery address is accurate and accessible, and there is a safe, appropriate space for the robot on arrival. Your booking coordinator will confirm any specific requirements in advance.

You or an authorised adult representative must be present to receive the delivery unless an alternative arrangement has been agreed in writing with your booking coordinator.

Inspect the robot and all included accessories as soon as possible after delivery. If anything appears damaged or missing, notify us immediately so it can be documented and resolved without delay.

Yes. Cancellation terms depend on the stage at which you cancel.

Contact us as soon as possible. Refund eligibility depends on the stage and any costs already incurred. Once dispatch begins, certain logistics costs may not be recoverable.

A Booking Activation Fee of USD 350 applies. This fee covers the confirmed operational work that begins immediately upon activation — including provider coordination, logistics planning, agreement processing, and resource allocation.

Once dispatch has begun, direct costs that have already been incurred may apply. These may include outbound and return logistics, storage, handling, and any confirmed partner costs. Your booking coordinator will provide a transparent breakdown.

Rescheduling requests are handled on a case-by-case basis and are subject to availability. Where rescheduling incurs additional operational costs, you will be informed and asked to approve before any changes are made.

No prior technical expertise required. A Robotics Specialist comes to your location at delivery and conducts a free Hands-On Training Session (3 hours) — covering safe operation, remote control, battery management, programming, and emergency protocols. By the end of the session your team is fully prepared to operate the robot independently. Technical documentation and support are available throughout your rental period.

Approved uses include events, exhibitions, demonstrations, education, research, content creation, corporate activations, and retail experiences. Specific permitted uses are confirmed per robot model and documented in your rental agreement.

Relocating a rented robot across international borders requires prior written approval from Futurobots. Contact your booking coordinator to discuss cross-border use requirements.

No. Any unauthorised repair, modification, or internal access to the robot is strictly prohibited and may void your Protection Plan coverage. If a technical issue arises, contact our support team immediately and we will resolve it.

Notify us immediately. Our team will assess the situation, document the incident, and advise you on how your Protection Plan applies. Early reporting always leads to the best outcome for all parties.

Contact us immediately and, where applicable, file a report with local authorities. We handle these situations on a case-by-case basis with urgency and full documentation. Your rental agreement outlines the relevant responsibilities in detail.

Contact our support team immediately. We are available throughout your rental period to resolve issues, provide guidance, and ensure your experience is not disrupted.

At the end of your rental term, we arrange collection and provide you with clear return instructions. Once the robot is received and inspected, the rental is formally closed.

The robot should be returned in the same condition as received — all accessories included, with no damage beyond normal, approved wear. Our inspection process is documented and transparent, and any findings are communicated to you directly.

Returns beyond the agreed rental end date may incur additional charges, including extended rental fees, storage, or collection costs. Your booking coordinator will notify you of any applicable charges before they are processed.

No. Futurobots works with individuals, companies, educational institutions, non-profits, and government bodies. For high-value bookings, we may request standard identity or company verification — a routine step for professional equipment rentals of this nature.

All renters must be at least 18 years of age.

Yes. Multi-unit rentals are fully supported. Contact our team with your requirements and we will coordinate availability, logistics, and pricing across multiple robots.

If you own a robot and want to generate consistent rental income through our marketplace, we would like to hear from you. Contact us through the listing page or directly via our contact form to begin the review process.

Contact our team directly through the contact page. We respond quickly and our team is equipped to help you select the right robot, confirm availability for your region, and guide you through the entire process from first enquiry to delivery.